Support articles

From time to time we write support articles, normal in response to frequently asked questions (FAQs). We hope you find these useful.

Your web browser

It's sometimes tricky to find which browser you're using and sometimes we really need to know so that we can help you better. This page helps you to find which browser you're using.

Sometimes when you find a problem with your website, we'll quickly respond with a couple of questions: Which web browser are you using? What version is it? We're not trying to duck your question! In fact, each web browser behaves slightly differently and can display your website slightly differently too. more

I need my website in other languages

As we celebrate the diversity of the people in the UK we also need to provide access to information in a range of languages. Your website developed with IlluminateICT can help you by embedding the Google Translate tool into the page
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Maintain a Website for charity

A strong website can keep your funders informed about your work, attract additional funding, raise awareness of the issues you are championing and provide, staff, clients and management a focal point to deliver your message and get people involved in your work. Email pete@illuminateict.org.uk for an informal chat about how we can help.

What makes a good charity website? more

Styling tips for web pages

Illuminate ICT spend a good deal of time working on your site designs. When they leave us, we're usually very proud of what we've achieved and we've given you a sturdy platform on which to build rich and beautiful content - I may be getting carried away! However, this is where one of the pitfalls of a Content Managed website rears it's fat, ugly head. more

Colour Schemes

Colour schemes can be really hard to arrive at. Do you select colours that are of similar hue (different blues for example). Or do you use colours that clash with each other (red and green for example). more

Converting colours for the internet

In most design software, especially when designing for the internet, colours are defined with values of Red, Green and Blue, often just called RGB. So, a red colour will have a high value for R, and lower value for G and B. more

Getting round the problem whereby Drupal will not allow more than one account with the same email address

Accounts within a Drupal website must all have unique email addresses, which can sometimes be a problem when potential site users to not have access to email.

If this is causing you a problem, we suggest you use modified versions of your own email address so that each account can have a unique address.

Although these 2 addresses are unique as far as Drupal is concerned: more